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Dead Zone - Brooklyn NY
SHORTYBISCUIT
Member

There is a dead zone on the Q train line between Church Ave and Prospect Park stops. This has been happening for many years. While other people are happily chatting away, phone and internet signals drop for Verizon customers. This has happened on multiple devices, so its not device specific.

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Re: Dead Zone - Brooklyn NY
bearone21
Leader

you probably have service places where they don't.

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Re: Dead Zone - Brooklyn NY
vzw_customer_support
Customer Support

Service concerns are not what we want for you. We'll be more than happy to troubleshoot this area. There are no open alerts at this time in this area. Service can be tricky while traveling on a train.  For us to fully assist, respond to the private message.

 

CoreyM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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