Is it just me or are there dead zones getting worse? I have been a customer of Verizon since before they were Verizon (anyone remember AirTouch?). I have always been able to say that I don't have signal issues. All of a sudden, there is a several mile stretch of a dead zone during my commute to and from work that in the two years prior has never been an issue. If i can't rely of the use of my phone if there were an emergency during this commute what's the point of having the service? Time to switch providers?? One can't help but wonder if this is this part of built-in obsolescence of cell phones? A way of forcing customers into buying new phones?
Upgrading to a 5G phone is not going to solve the problem. It is very likely that the sunset of 3G is going to cause some larger dead spots, especially in rural areas. I have a booster in my car, you might want to consider one yourself.
No matter how much T-Mobile blows its horn, it is likely that Verizon will remain the king and rural areas.
If you want to try out another carrier, do so with caution knowing that once you leave you may not be able to get your Verizon plan back. T-Mobile has a 30 Day Test Drive, free. I don’t know when that program is going to end. If you want to try out AT&T you have to try postpaid, with a throwaway number, because prepaid does not have the same rural coverage in many areas. Trying out AT&T will not be cheap. I would recommend asking around with other people and find out what their experience is with other carriers. Ask on Facebook. Anyone who has never had anything but T-Mobile or Sprint is going to tell you it’s wonderful even when it stinks. Do you want the opinion of someone who has tried multiple carriers.
We would be more than happy to troubleshoot any service concerns that you may have. It is our intention to ensure our customers remain connected to our network. Is this occurring consistently in one area, or does the device appear to work at times in these dead zones? *Robert
I also rely on my device for everything and want the best signal. We'd like to investigate further. Please check your private messages to get started. -Tracy