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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Dead zones in zip code 15236
matragas
Member

In zip code 15236, we repeatedly have dropped calls at 4 specific intersections.  How can this be reported.  I tried chat, with no assistance.  I have verified all of my applications and phone software is up to date.  One "community" suggestion was to use *611 to report dead zones for verizon to check; however, there is no option to leave dead zone information.  These 4 intersections were not an issue in previous years.

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Re: Dead zones in zip code 15236
vzw_customer_support
Customer Support

It concerns us to hear that you are having issues with dropped calls. This is definitely not the experience that we want for you to have. To confirm, is this happening with every phone call? DavidR_VZW

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