@rjzoll0526 @ seems they think along as you get 1 bar your within "accepted range" according to one executive relations person so they just continue with same scripts and excus
Trouble shoot what, your tower? I have multiple devices that all show a single bar. I have restarted them both , made sure all software is updated and current. This has been going on for 3 months, I sent you a snapshot of the tower signal strength , what more do you want me to do?
They get one more chance. I am sure they are told to just read the script until the customer get frustrated and just gives up .
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@rjzoll0526 I agree myself just got newest scrip answer they Verizon expect me now to use wifi and a network extender really? I'm paying for cellular service not a WiFi phone and I'm a mile from there newest tower that I'm aware of there is no forest it sky scrapers I'm way not many trees Even just my opinion but if I need a network extender for 1 mile distance why are there not tower every mile if the signal do bad and why should I be forced to pay or use wifi can't carry wifi with you when outside in many places
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