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Derogatory Report by Verizon
yalemu
Member

On my latest credit report I have noticed that there is a Derogatory Report by Verizon from June 2020, which is marked as paid. I have been a loyal customer of Verizon for years, and still I'm. I have auto payments set up on day 1 for all my Verizon services (wireless and separate internet accounts).

 

What I don't understand is the cause of this Derogatory report? And how can it be fixed?

 

One thing I do remember is that I used to have company paid Verizon wireless plan until 2020 and due to work related change I had to temporarily move to a different carrier and wanted to take my number with me. Verizon customer service (on a recorded line) told me that I can't take my number unless I switch to personal plan first, and added only after that I can make number transfer request at a later date. Since I don't have other option I agreed with that and few days later I was able to transfer my number. (Note that the original number wasn't from Verizon either, I imported it to Verizon when I joined the company paid plan.)

If this is the cause of the report, it is very disappointing and I'm politely asking Verizon to take a look at my reocrds/history help clearing out this from my record.

 

Regards

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Re: Derogatory Report by Verizon
yalemu
Member

Hello, I hope someone is reviewing my request bellow.

 

Thanks

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Re: Derogatory Report by Verizon
vzw_customer_support
Customer Support

Hello, thank you for reaching out to us on Social Media! We'd be happy to take a look into the account to see what could be going on. To avoid working with multiple agents, let's get you into the Secure Channel. This will ensure we stay together, and work on resolving this concern. Please click the link below, hope to see you soon!

 

By connecting with us, you grant us permission to review your services so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note, the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

Authenticate and continue here:http://spr.ly/6000zk5Lu

 

*Angela

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