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Disconnected Error
ZayHov
Member

I recently added a galaxy watch to one of my lines, sharing the number between watch & device (Galaxy S10). Today the phone number can't dial out or receive calls. However, it can text. Any calls to or from the device prompt messages as if the line has been disconnected. Anyone else? I can't reach customer service right now due to the COVID19 hours. 

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Re: Disconnected Error
vzw_customer_support
Customer Support

Help is here! Please restart both devices and make a test call to #832. Let us know what is the announcement number or message you received.

 

MariaV_VZW

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