Re: Discount renew
ladybug721
Newbie

this i my first request for verification that I do still work for Kaiser Permenente in Roseville.

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Re: Discount renew
Ann154
Community Leader
Community Leader

You should probably submit your verification through the proper web portal and not the public Verizon Wireless Community Forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Discount renew
HUNT47CLUB_BM
Newbie

Work option

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Re: Discount renew
Barval
Newbie

Customer service was rude and asked if I just wanted to let it go.  This is the most convoluted and difficult process ever.  It is incredibly customer un-friendly site I've experienced.  Spent 1.5 hours on phone with 3 different "customer service" agents.  Time in my life I'll never get back.  One was okay, two were not helpful at all.  Still no answers that get me where I need to go.  Verizon customer service is a joke.  Less than 0 stars on any scale.

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Re: Discount renew
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Discount renew
vzw_customer_support
Customer Service Rep

After reviewing the feedback you've provided here about your most recent customer service experiences, it saddens me to see this. As a valued customer your concerns are always our top priority. I apologize for your inconvenience and Verizon understands how extremely busy many of our customers are and we truly value your time. We'd like to turn this around and we'll work even harder to earn your customer loyalty. We're at your service. How can we assist you today? - RobertC_VZW

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