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Do not trust trade in promo. 1000$ never funded to my account.
Ares5
Member

It's been three months I am struggling with Verizon and Ups. They keep referring issue to each other.

I sent my device which trade in credit is 100 via UPS however it never got  Verizon warehouse. 

Huge amount of calls and live chats, tickets  - no result at all. 

Please any advice is appreciated.

#verizon, #ups 

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Re: Do not trust trade in promo. 1000$ never funded to my account.
vzw_customer_support
Customer Support

Hello Ares5. We know the importance of receiving trade in credits as expected. It's truly disheartening to learn that your phone was lost by UPS. Have you been able to file a claim with UPS about the missing device? Please send us a Private Note for assistance. 

-Tanisha

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