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Does Verizon have live people for calls?
Joe_torres369
Enthusiast - Level 1
‎01-14-2022 03:34 PM

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 I've been on hold over 40mins and haven't gotten through to anyone. Theres no update about your place in line nor an estimated wait time. Did Verizon get rid of live customer service reps?

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Re: Does Verizon have live people for calls?
vzw_customer_support
Customer Service Rep
‎01-16-2022 03:42 PM

Joe_torres369

 

Your time is valuable and we want to do all that we can to help. We apologize for the wait. Did you still needed help? Please contact us through our chat or social media support @VZWSupport

 

 

-Angie

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