Don't know security code! Need help!

[digitalphil]

I just got my pre paid phone set up, and I think I must have screwed it up because I don't recall making a security code at all. I think I must have accidentally hit buttons with my face when it asked me for the code or something, because the call kind of abruptly ended, and I thought my phone was all set up fine, but I was very wrong. Now I don't know my code, and I also didn't set up a plan like I meant to so I immediately wasted all the money I had JUST put on it. I called 888-294-6804 and I couldn't get any help from there because everything I tried, it asked me for my security code, which is the whole reason I called. Am I just not choosing the right topics when I call? Any help?

[chris1060]

Just at thought. Have you tried 1234 or t the last four digits of your phone number?

[valquiria]

Try with the last 4 digits of you phone number

[sprmankalel]

or 0000

[digitalphil]

I tried this and all other suggestions. I honestly think I accidentally set it to something random and I just need to find a way to reset it.

[valquiria]

Call CS Prepaid 888-294-6804

[digitalphil]

I tried calling but I can't seem to reset it because everything asks for my code and I can't get ahold of a real person.

[valquiria · Accepted solution]

Call 800-821-8989 it's the payment center. As soon you enter the wrong Security Code a couple of times It'll send you to a Rep.

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