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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Dropped Calls. Static Calls. (Between 2 Verizon phones on same plan.)
1baldwin2
Member

My wife and I both have iphone 13 pro, on the same account/plan.  There is always a specific road that the coverage has recently become such that our call will ALWAYS get dropped.  We will be on the phone, it will get staticky where one person is choppy with what can be heard, and then the call will just drop.  This is unacceptable.  We are in the western suburbs of Chicago.  It is a URBAN area, where there really were not issues like this with the older 3G/4G phones.  The newer phones are suppose to have better coverage, not worse coverage, but that is not our experience.    The area in question is when driving on Hwy 83 anywhere from about 107th going north to about 63rd.  There are many, many businesses along this commercial area (Target, grocery stores, strip malls, etc.), so I don't understand how coverage can be so bad.  #badcoverage #poorcoverage #droppedcalls

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Re: Dropped Calls. Static Calls. (Between 2 Verizon phones on same plan.)
vzw_customer_support
Customer Support

Hi, there! We always want you to have the best connection possible. Please send us a Private Note for support.

*Anna

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