Until about 6-8 months ago our service has been fine. Now we are constantly being told that we are cutting in and out and calls fail completely. I work from home a lot and this is no longer working for us. I call CS and was tranfered to someone else because they thought it was a device issue, it's not. We both have neweer iphones and they are fine. It's not just in our house either. It starts as soon as we drive near and/or into our neighborhood. We have tried using wi-fi calling at our house with very little improvement. If this does not get resloved, we will have to look another service provider. I can't work from home and have calls constantly dropped and/or people not being able to hear us. I hope this is something that Verizon will address and solve.
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I rely on my phone every day and would be concerned too if anything were to happen with my service. When you are on a call, what service is showing on your phone? When you step outside, what changes do you see with the signal? Are you having any difficulty with text or data?
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