Hello--I have an iPhone 5 that is due for an upgrade on 12/13. Neither of the exterior buttons (the top power button and the home button) work anymore, and therefore I cannot turn on/light up my phone without plugging it in to a charger, and I can never turn it off. Recently, I started getting frequent messages about an "Invalid SIM," where I can't make any calls, send texts, use internet, etc. without turning it off and restarting it. The problem is, I can't turn my phone off, so I just have to wait for the power to run out. I am a graduate student living on my own far away from family, and I don't have a land line, so my phone is my only source of communication, so it really worries me that I often can't use it. Will Verizon ever allow an early upgrade (1.5 months) for a phone that truly just doesn't work any more? If so, how do I go about this? Thank you so much for your help!
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