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East Hawaii Island Outage (Puna District)
PITBULLPUP
Member

I live within a mile of a Verizon Cell Site, but we have been without service for over 72 hours, now. There have been no power interruptions and cell service in town (Pahoa 96778) works fine. Other people in our area using other service have full service.
PLEASE ADVISE- THIS A SERIOUS SAFETY ISSUE

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Re: East Hawaii Island Outage (Puna District)
PITBULLPUP
Member

Going on one week without cell service - still no response from anyone regarding the issue..
Time to trash my phones and change to another service provider. Tired of the garbage

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Re: East Hawaii Island Outage (Puna District)
vzw_customer_support
Customer Support

You’ve done some great work so far in trying to find out why you have no service, PITBULLPUP. It’s upsetting to hear this has gone on over 72 hours now. I’ve sent you a Private Note to look further into this matter.

 

GeorgeS_VZW

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