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JoeS. wrote:
That's not how it was described to me, nor did I sign anything saying there was a 'new' contract. The employees both at the stores and on the support line are woefully inept. AGAIN, the way I v understood it, I was on a plan where I could 'Edge' up when I paid 50% of the phone off.
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When you first signed up, they COULDN'T have described it to you in any other way than 50% paid off before trading in and upgrading because the changes had not yet taken place.
It is just like a car loan. You purchase a car with a car loan and after a certain amount of time you trade it in for a new model. The equity you have built up in the car by paying off your initial loan goes to pay off the remaining amount of the loan and the rest is put as a down payment for the new car. You sign a NEW car loan to purchase the NEW car. You are not held to the same conditions of your initial car loan. You are held to the conditions of the NEW car loan you take out for this purchase.
The Edge Plan/Device Purchase Plan work the exact same way. You take the full retail amount of the phone and spread that payment out into 24 installments. With Edge, you were allowed to trade in the phone after reaching a specified threshold of having the installments paid off if you wanted to get a new phone. If you continued to pay off the installments UNTIL they were completed, the phone was yours to do with as you please and you could THEN purchase another phone without trading in your old phone.
