Hi Verizon staff, you all are why I have stayed with Verizon. Thank you for having the integrity that other phone companies seem to lack, based on my personal experience.
I just got off the phone with Brian (XXXXXXX) who was extremely patient and detailed about resolving my issue. Throughout the entire phone call he was professional, quick, concise, polite, and upfront about the details of my request. I hope he can help me with all of my future calls, although I rarely have issues with my phone and Verizon.
Because of folks like Brian, I attracted several of my family members and friends to join Verizon. Thank you all again.
Message was edited by: Verizon Moderator