I've been a long-time Verizon customer, but unfortunately I've hit a dead end with customer service over an issue that seems simple to solve if only I could speak to someone in the company with authority and a bit of finesse...
Hello Pedr8m. I am sorry to learn you are having difficulty getting your concern resolved. We are here to help. What seems to be the trouble?
I didn't think Verizon would have so little regard for its long-time customers. We're probably switching to AT&T soon, but I can provide you with a Case# so you can get the details from the dispute.