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Full Bars, No data
katpres1
Member

I have an iPhone 11. At work I have full bars "LTE", but cannot get even plain text e-mail to download on my phone.  I am not connected to the WIFI and have restarted my phone. This has been happening on and off for quite some time now.

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Re: Full Bars, No data
vzw_customer_support
Customer Support

Hello katpres1, We know the importance of ensuring your phone is working at it's best. We'll do all we can to help. Does this issue only happen when using your phone at your work location? Do you texts messages process when you step outside of your work building? How are our calls at this location. 

-Tanisha

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Re: Full Bars, No data
katpres1
Member

Calls are hit or miss, but none of my aps or internet browser load. Sometimes I have difficulties with my iMessages as well. It is the same in and outside of the building. There is another huge dead zone down the road as well. This isn't a rural location by any means either, I work off of a rathe busy road.

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