I have this same problem in Meridian, Idaho. Have tried everything. Even just got a new phone. Nothing. All Verizon customers that visit my complex all have the same issue. How do you see if the tower is down? I am at the point of changing carriers as well.
We want to make sure that your service is working correctly at all times, as we know how vital it is to have your phone available. Could you provide us with your ZIP code? When did this issue start?
I have an IPhone XS. Got my new replacement phone. Still can’t email a pic to an Android no matter where I am. Other Verizon users have the same connection issues around this location.
The phone is spotty for the most part everywhere else. Most times I have no internet when I have unlimited data.
I work from home. This is a huge issue. If someone can call me to fix this, I would prefer that. I am losing money every time I can’t work.