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Funny Wording - Marketing Suggestion
sqsinger
Member

On this page, your choice of language is confusing and could be improved.

My first instinct was to panic when I read "Surprise overages are over." For me, the immediate association is: "I've gone over my data? Oh no!" Perhaps a better phrase would be "No worries, no more surprise data overages." This could help keep customers happy while they're making changes in their account. Hope this helps 🙂

surprise overages bad wording.png

Re: Funny Wording - Marketing Suggestion
glitchedpixel
Sr. Member

Verizon is trying to improve their image right now..they should let their marketing team go if they are serious.

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Re: Funny Wording - Marketing Suggestion
boringusername
Sr. Member

@sqsinger wrote:

On this page, your choice of language is confusing and could be improved.

My first instinct was to panic when I read "Surprise overages are over." For me, the immediate association is: "I've gone over my data? Oh no!" Perhaps a better phrase would be "No worries, no more surprise data overages." This could help keep customers happy while they're making changes in their account. Hope this helps 🙂

surprise overages bad wording.png


I mean that ther are no more overage fees. I ubderstood that on the first read. espeically if you continue reading

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