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Getting Verizon Assistance
jaz1top
Member

How can I speak to someone at verizon? It always send me to chat and either they don't answer or they tell me to call a number that sends me to another chat.

 

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Re: Getting Verizon Assistance
glitchedpixel
Sr. Member

You call the 800 number and don't hang up. There is no special trick. There is no "they won't pick up" Calls are literally back to back with no time between on their end.

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Re: Getting Verizon Assistance
vzw_customer_support
Customer Support

We always want you to be able to reach us as needed. Please see link for all the ways you can connect to us: https://www.verizonwireless.com/support/contact-us/

 

BrittanyC_VZW

Follow us on Twitter @VZWSupport
If my response answered your question, please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Getting Verizon Assistance
vzw_customer_support
Customer Support

It is highly important to get the assistance you need, when you need it! You can always follow this link to find out other ways to contact us: www.vzw.com/support/contact-us . However, there is live support available via Facebook or Twitter 24/7! Another option would be in visiting a store, you can find one closest to you here: www.vzw.com/stores . I hope this information helps! MichelleH_VZW

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