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Gift cards invalid
Sedona2
Member

I have two $100 verizon gift cards that post as invalid when I use them online for purchase or bill pay. Verizon online chat tried to help and set me to customer care who tried to help and sent me to gift card specialist which was just a recording of the instructions written on back of the card. Very frustrating. And it looks like others have had trouble. What to do?

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Re: Gift cards invalid
vzw_customer_support
Customer Support

Being able to use your gift cards is important and we are here to assist you. Please meet us in a Private Note for assistance. We will stand by.AlbertP_VZW

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Re: Gift cards invalid
GuestVZ1
Member

Did you ever get this sorted out? I’m having the same problem and I’ve been trying to get help for many months without any success. Please let me know if and how this was resolved. Thank you.

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Re: Gift cards invalid
vzw_customer_support
Customer Support

We want nothing more than to resolve your problem with the gift cards, GuestVZ1. We’ll need to dive into some non-public information to get to the bottom of this. Please look for our Private Note to continue.

 

GeorgeS_VZW

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