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Gift cards

I’ve seen quite a few posts regarding gift cards received with no balance or inactive. I’ve been trying for days to get help and have been passed to so many people regarding my issue. No one seems to be able to help or care for that matter. Can anyone help? PLEASE!  My son and daughter sent me gift cards with $50 on each. Go to enter them in the computer and I get an error message that says they both are inactive. Corporate store couldn’t help. Chat on line couldn’t help. Customer service couldn’t help. I don’t know where to go anymore. My son and daughter both had the $50 with drawn from their bank. They both went on line to purchase the gift cards. Does anyone have a suggestion for me to use? 

Re: Gift cards
Sr. Member

Do a chargeback and use Paypal or money gram. More useful than a limited use gift card.

Re: Gift cards
Customer Support

Hello, Dschultenover. We want to help in any way we can. To clarify, are these Verizon gift cards? CourtneyM_VZW