Greetings,
I just learned that Visual Voice Mail is part of my calling plan, so I decided to switch over. I was using YouMail before which I don't really like. I uninstalled YouMail and configured Verison Visual Voice mail (message says correctly) through the messaging app. There's a little lock icon on the visual voice mail app if that means anything. I've been unable to receive a test visual voicemail so far.
So glad you found the Visual Voicemail through Verizon Wireless, evadloop. I know it's discouraging when it's not working as well as you hoped, but don't give up yet! The first thing that comes to mind is that there would have been a Call Forwarding to YouMail set up before that may not have completely been turned off with the uninstallation of the app. Here's a great guide on how to use call forwarding, including how to deactivate it from your phone or computer: http://support.verizonwireless.com/how_to_use/caller_forwarding.html
Once call forwarding has been disabled, it should be as easy as logging into the Visual Voicemail application on your phone. From a home screen, select App menu > Voicemail. If presented, enter the voice mail password then select Login. The Visual Voicemail password is the same as the standard Voicemail password. If you need to reset the Voicemail password, here's a great how-to guide: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=17076
Once you've logged into Visual Voicemail and the call forwarding is disabled, you'll be receiving your voicemail notifications throught he Visual Voicemail application and enjoying this great feature.
We're here if you need us.
JenniferH_VZW
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