Hey Verizon, you guys are throttling down my service again. Please get me back up to speed, as I am paying extra to not be throttled down.
Also, please answer your phones. If not, can you let me know a better option (Sprint/Att).
Yep! 10 year customer and lying tech reps who hide behind bot/chat. Outages across the US - no ETA and the throttling is sucking a new battery
Verizon, what company is sick of you? That’s who I’d like. Thank god for 3 hours of screenshots from your reps convos! Lies and knowingly unnecessary steps to ‘fix’ wastes my time and fills your pockets
traverse, we're not going to recommend anyone else as you already have one of the best carriers. Network management or deprioritization of your data speeds will exist on any major carrier.
We've sent you a direct message to further assist. Thank you.
Undocked, please know that we truly value you as such a loyal customer, and this is never the experience we want you to have with us. We would love the opportunity to make things right.
What make/model phone do you have? What exact plan are you on?