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Hey Verizon Can you recommend a good cell phone service
traverse
Member

Hey Verizon, you guys are throttling down my service again.  Please get me back up to speed, as I am paying extra to not be throttled down.

 

Also, please answer your phones.   If not, can you let me know a better option (Sprint/Att).  

 

Thanks

Re: Hey Verizon Can you recommend a good cell phone service
Tigerstep
Sr. Member

You want to take back to back calls from thankless callers for 8 - 12 hours?

Re: Hey Verizon Can you recommend a good cell phone service
Undocked
Member

Yep! 10 year customer and lying tech reps who hide behind bot/chat. Outages across the US - no ETA and the throttling is sucking a new battery 

Verizon, what company is sick of you? That’s who I’d like. Thank god for 3 hours of screenshots from your reps convos! Lies and knowingly unnecessary steps to ‘fix’ wastes my time and fills your pockets

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Re: Hey Verizon Can you recommend a good cell phone service
vzw_customer_support
Customer Support

traverse, we're not going to recommend anyone else as you already have one of the best carriers. Network management or deprioritization of your data speeds will exist on any major carrier.

 

We've sent you a direct message to further assist. Thank you. 

 

AlanS_VZW

Re: Hey Verizon Can you recommend a good cell phone service
vzw_customer_support
Customer Support

Undocked, please know that we truly value you as such a loyal customer, and this is never the experience we want you to have with us. We would love the opportunity to make things right.

 

What make/model phone do you have? What exact plan are you on? 

 

VanessaS_VZW

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