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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Horrible Customer supoort

where do you find ANYONE who knows what they're doing in verizon?? I've been on hold waiting for over 2 hrs..  absolutely disgusting.  Would NOT recommend anyone order anything from them. They'll take your money, but good luck getting a response to an issue! 

Re: Horrible Customer supoort
Sr. Member

Blame the people too lazy to do things online causing people with real problems to wait longer.

Re: Horrible Customer supoort
Customer Support

Hi, BowenXone! That's certainly a long time and I'd be happy to turn things around. What's going on with your order? Please provide additional details. We're here to help.