Since there is no formal complaint method (not surprised) I just wanted to post that I’m breaking up with you. I’m tired of the long response times with agents only to get little to no answers. I’m tired of the passing the buck and it’s not our fault mentality. Goodbye.
VerizonIsADud, we value your loyalty and we never want to see you go. Making sure you receive outstanding customer service support at all times is important. Allow us the opportunity to turn this experience around for you. Can you please share more details about your concern? We are here to help. -Sylvia