How do you send a private note to get help on this hot spot issue?
As I posted a few days ago, I have the same issue which started 1/20/22 (at least that was when I last tried it), with the annoying message: "!" Tethering. An error has occurred when activating this functionality. Please try again later. (Been trying since last week after hours with cust service, and then 2 more hours with 2nd Tier tech support. Got SMS messages saying they were close to a resolution and would call me back. No call back. They gave me this number to call with my ticket # but when I call it tells me it is internal only: 1-866-221-4096. So it takes you back to 1st tier cust support and I was on hold for 10 mins and finally hung up! What is going on verizon?
The next SMS I got says my ticket has been resolved and they send a link for more info, about soe HD voice setting which does not address this issue at all from what I can see.
I have an LGK20 and a Samsung phone with the same plans. They have not been converted to the new 5G plans yet. LG phone Hot Spot fails, while Samsung phone HS works fine. I also have a spare LG phone, put the SIM card in that phone and had the same issue, so not the hardware of one LG phone vs. the other.
I did notice that my new billing cycle started on the same day this all started but not sure that has any bearing on it. On top of this my imap connection to aol for verizon mail stopped working on all my devices today (1/25/22), so now forced to use AOL webmail!
