Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

Had a speed test done on my hotspot, running very slowly. Why and what can be done.

Re: Hotspot
Customer Support

STHKEH, I use my hotspot all the time, especially when my son was doing remote learning.  I always need fast speeds and any slow down would cause my life to be in chaos.  I am here to help and see what is going on.  Can you please relay what speeds you are currently having with your hotspot?  When did the slow speeds start?