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How Can I Fix The Wi-Fi Calling Issue On My Samsung S6 Edge Plus?
JWphonehome
Member

So when my wifi is on, and I make a phone call, almost always my phone immediately drops the call. If I look at the phone as it does it, it says switching to wifi.. And if I keep making calls it keeps dropping them till I shut off my wifi. So How do I fix my wifi calling issue besides shutting it off?

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Re: wifi calling on Samsung S6 Exge plus
vzw_customer_support
Customer Support

The wifi calling feature can definitely come in handy JWphonehome. We want to ensure this is working for you. Were you able to try the steps provided by Acrillix? Here is the link for the steps on wi-fi calling as well: http://spr.ly/6580BCWHE.


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: wifi calling on Samsung S6 Exge plus
Acrillix
Sr. Member

It doesn't sound like you have WiFi Calling Enabled...

But if you do, then go to:

1) Settings

2) Reset

3) Reset Network Settings

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Re: wifi calling on Samsung S6 Exge plus
vzw_customer_support
Customer Support

The wifi calling feature can definitely come in handy JWphonehome. We want to ensure this is working for you. Were you able to try the steps provided by Acrillix? Here is the link for the steps on wi-fi calling as well: http://spr.ly/6580BCWHE.


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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