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Every time I go to print return labels it keeps giving labels to turn in my new devices. I am just trying to turn them is before my 14 day window closes.
Solved! Go to Correct Answer
Sorry to hear about trouble with printing your label. We definitely want you be able to send in your device. Please give us a call at 1-800-922-0204 so that we may generate one for you.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Same problem here. Website just keeps me going in circles. I give up.
Sorry to hear about trouble with printing your label. We definitely want you be able to send in your device. Please give us a call at 1-800-922-0204 so that we may generate one for you.
EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
wow, verizon makes this so hard on phone for hours to figure this out. Got to switch carrier ASAP!!!!!!!!!!!!!
cardiac9000, We would never want you to leave the Verizon family. We're sorry to hear that you're having problems with getting a return label for your old phone, we're here to help. In order to receive your trade-in packing, you must complete the form listed here http://spr.ly/6608EinV8. After, you answer each question a package and label will be sent to you.
If you have completed the form above and you have your submission ID, you can request more shipping materials by visiting http://spr.ly/6609EinVD
Does this information help?
TrinetteW_VZW
How in the world do folks have the time to run thru all these crazy messages trying to get a retun label Verizon promised? This is poor marketing, come on please just send us the return label.
this did not help at all! it takes you to a form to trade in a device! all i want to do is send in my old one. i already received the new one.
Same here. I upgraded and cannot get a label to send old phone back. Now I’m getting messages I will owe the old phone balance in 2 days!!!!! Help.
We can definitely help get you a label ASAP. A private message has been sent to assist you further.
SeanC_VZW
Wait time to speak to someone in customer service is ridiculous!!!! Been on hold for 1 hour and 15 minutes. Verizon never sent the return shipping label for my trade in, all they sent was an empty box. Your customer service is TERRIBLE!!!!!!!!!!!!!!!!!!!