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How Can I Retrieve My Pin Number?
DONL20011
Member

I have a "draw pattern" to unlock my phone but that has been exceeded and I don't know the "backup PIN"

...is there ANY way to retrieve the backup PIN or unlock the phone?

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Re: How Can I Retrieve My Pin Number?
Ann154
Expert
Expert

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How Can I Retrieve My Pin Number?
vw313606
Member

IPhone 6

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Re: How Can I Retrieve My Pin Number?
vzw_customer_support
Customer Support

This pattern would be saved and set through your Apple ID. You may want to contact Apple Support directly for any options to remove this lock through your account with them. *Robert

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