I am trying desperately to get in touch with someone high enough in the company to resolve an issue I'm having wherein a sales rep got me into a new contract by offering an expired promotion that ended up costing me $400. I've posted my issue here, Trade-in program offered to you?, but did not get any real resolution. I have also found this page that lists a number of vice presidents, Leadership | Verizon Wireless, but when I try to contact them via the individual contact links nothing happens when I hit send.
Does anyone know of any other ways to contact a manager via e-mail? Thanks in advance for the help -
I apologize DSHanson, we don't have an email address but I can definitely clarify here. I certainly apologize for the information provided, but the promotion was adverstised as ending on 10/15/2014. Once it expires, there's no way to bring it back. However, you can still trade in your phones for the current appraised value http://bit.ly/GGnDDC.
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