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How can I report an outage?
NunYaBizzness
Member

How can I report an outage? Or find a status of an outage in my area?

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Re: How can I report an outage?
NunYaBizzness
Member
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Re: How can I report an outage?
Snn5
Sr. Leader

From an available communications device contact Verizon via *611 on your phone or another Verizon phone, call the customer service number or Live Chat online in My Verizon.  You might also use Twitter and Facebook.

Customer Service

(800) 922-0204

or dial *611 from your mobile phone

Mon - Fri, 7 AM - 11 PM local time
Sat - Sun, 8 AM - 9 PM local tim

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Re: How can I report an outage?
NunYaBizzness
Member

Where is the live chat option? I can't find it.

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Re: How can I report an outage?
Snn5
Sr. Leader

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Re: How can I report an outage?
NunYaBizzness
Member

yep... Don't have that option... How about posting the url instead of a screenshot?

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Re: How can I report an outage?
Snn5
Sr. Leader

I figured pictures might help you.  The "Contact Us" link is on EVERY Verizon page within the domain.

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Re: How can I report an outage?
NunYaBizzness
Member

I can find contact us but there is no LIVE CHAT option.  And your condescending attitude is not necessary.

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Re: How can I report an outage?
Snn5
Sr. Leader

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Re: How can I report an outage?
NunYaBizzness
Member
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Re: How can I report an outage?
Rick_Trigg
Member

i have no service in the 63052 zip code currently

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