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How can I switch to the "single line smartphone plan"?
varenc
Enthusiast - Level 2
‎01-04-2015 04:53 PM

I currently pay $60/month for "MORE EVERY UNL TLK&TXT 3GB" and $40/month for "Smartphone Line Access".

Seems like there's not a "single line smartphone plan" plan for $75 I could get.  I'm fine getting 2GB/month instead of 3GB.

But verizon's online interface won't let me switch or at least I can't figure it out.  How can I do this?

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Re: How can I switch to the "single line smartphone plan"?
MikeyWade
Contributor - Level 3
‎01-04-2015 05:41 PM

If it's a plan that's not on the website, you may have to call customer service to discuss plan options.  I'm not sure about the single-line plans but if it's available they will know

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Re: How can I switch to the "single line smartphone plan"?
vzw_customer_support
Customer Service Rep
‎01-05-2015 06:03 AM

varenc,

I want to make sure that you are on the best plan for your usage. You can view all of our single line plans here: http://vz.to/1hF53AU We can always check the account for you. I did send you a Direct Message. Can you please respond back to that message. I hope to hear from you soon.

KevinR_VZW
Follow us on Twitter @VZWSupport 

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