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How can Verizon be ok with stealing from their customers?
TheMavericks
Member

I have been a Verizon customer for the last 5 years on a per paid on a old flip phone until about two months ago when I finally broke down and got smart phones for my family and put us on a plan. And so I am new to data and usage. But I was told if we went over our plans data Verizon charges high $ for it. So when we got close to our plans data being used up I upped our plans data. But what gets me upset is we didn't use it up last month so we Verizon took it away. I don't know where Verizon was companies morals are. But from where I come from when you buy something and someone takes it from you that's stealing. How do they get away with this. Could you imagine how much they have stolen from their customers? If you add it all together, I don't know about the laws where their from but the law here says that if you steal over a few thousand dollars it's a felony and you go to prison for it. If you added all the data that Verizon customers buy to have stolen back at the end of each month I'm sure it would be more then a felony amount. I'm  seriously considering changing cell phone providers due to this problem I see with Verizon.

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Re: How can Verizon be ok with stealing from their customers?
rcschnoor
Sr. Leader
Sr. Leader

Yes, I see you can copy and paste from a dictionary.

The problem is your idea of what Verizon is selling. Verizon isn't selling a pool of data for you to use regardless of how long it takes you to use it. IF that were what Verizon was selling, you MAY have had a case for CLAIMING they STOLE your leftover data.

What Verizon is selling, though, is a pool of data with an expiration date for its use. It is more like a lease than a purchase. When you lease an apartment, you use it for the term of the lease. If you fail to use ALL rooms in the apartment during the term of your lease, you don't get to stay in that apartment until you have used all of the rooms, even after your lease is over. Just because you THINK you are purchasing that data without an expiration date does not make it so.

The data is AVAILABLE for use during the month for which you are paying. Whether or not you use that data is completely up to you.

You may want to look into a service such as Project Fi by Google. You pay for a certain amount of data. If you do not use it they refund thd portion of your monthly data charge proportional to the amount of data you did not use. Currently, their data price is $10/GB. You end up paying MORE for the data but only pay for what you use. With Verizon's setup, you pay less for the data but do pay for a specific amount regardless of how much you use. There is a break even point and whether or not it is for you is a choice you have to make.

For example: I pay $100 for 15 GB of data whether or not I use that much on my Verizon plan. On Project Fi, I would pay $150 if I used 15 GB of data. Anything OVER 10 GB of data would be cheaper with Verizon regardless how much I lost at the end of the month. Anything under 10 GB would be cheaper on Project Fi. BOTH accounting systems have their pluses and minuses. YOU have to make the choice which is better for you.

It is NOT stealing with the accounting method Verizon uses. They charge less/GB because you agree to pay for a set amount. Project Fi charges more/GB but you only pay for what you use.

View solution in original post

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Re: How can Verizon be ok with stealing from their customers?
Tidbits
Sr. Leader

This has been the way it been for years now. Long before you were a customer. You pay for monthly access up to a certain amount. It doesn't roll over.

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Re: How can Verizon be ok with stealing from their customers?
TheMavericks
Member

That don't justify it

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Re: How can Verizon be ok with stealing from their customers?
Tidbits
Sr. Leader

If you don't agree with it and believed it was stealing then why agree to those terms and used the service for so long?

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Re: How can Verizon be ok with stealing from their customers?
TheMavericks
Member

I'm only on my 2nd month of a two year contract. And it was my own

stupidity for not reading the contract but trusted the Verizon store sales

man when he gave me a verbal over view of what the contract said. And being

new to using data I didn't know to ask about roll over data or weather or

not Verizon did it. Guess I learned a lesson the hard way.

Re: How can Verizon be ok with stealing from their customers?
TheMavericks
Member

But the fact remains stealing is stealing no matter how you try to justify

do it

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Re: How can Verizon be ok with stealing from their customers?
TheMavericks
Member

buy

bī/Submit

verb

gerund or present participle: buying

1.

obtain in exchange for payment.

"we had to find some money to buy a house"

synonyms: purchase, acquire, obtain, get, pick up; More

take, procure, pay for;

invest in;

informalget hold of, snatch up, snap up, grab, score

"they bought a new house"

antonyms: sell

pay someone to give up an ownership, interest, or share.

procure the loyalty and support of (someone) by bribery.

"here was a man who could not be bought"

be a means of obtaining (something) through exchange or payment.

"money can't buy happiness"

get by sacrifice or great effort.

"greatness is dearly bought"

make a profession of purchasing goods for a store or firm.

2.

informal

accept the truth of.

"I am not prepared to buy the claim that the ends justify the means"

3.

informal

used to say that someone has died.

"his friends had bought it in the jungle"

steal

stēl/Submit

verb

gerund or present participle: stealing

1.

take (another person's property) without permission or legal right and

without intending to return it.

"thieves stole her bicycle"

synonyms: purloin, thieve, take, take for oneself, help oneself to, loot,

pilfer, run off with, abscond with, carry off, shoplift; More

embezzle, misappropriate;

informalwalk off with, rob, swipe, snatch, nab, rip off, lift, “liberate”,

“borrow”, filch, pinch, heist;

informalnick;

formalpeculate

"the burglars stole a fax machine"

theft, thieving, thievery, robbery, larceny, burglary, shoplifting,

pilfering, pilferage, looting, misappropriation;

embezzlement;

formalpeculation

"he was convicted of stealing"

dishonestly pass off (another person's ideas) as one's own.

"accusations that one group had stolen ideas from the other were soon

flying"

synonyms: plagiarize, copy, pass off as one's own, pirate, poach, borrow;

More

informalrip off, lift, pinch, crib;

informalnick

"his work was stolen by his tutor"

take the opportunity to give or share (a kiss) when it is not expected or

when people are not watching.

"he was allowed to steal a kiss in the darkness"

synonyms: snatch, sneak, get stealthily/surreptitiously

"he stole a kiss"

(in various sports) gain (an advantage, a run, or possession of the ball)

unexpectedly or by exploiting the temporary distraction of an opponent.

BASEBALL

(of a base runner) advance safely to (the next base) by running to it as

the pitcher begins the delivery.

"Rickey stole third base"

2.

move somewhere quietly or surreptitiously.

"he stole down to the kitchen"

synonyms: creep, sneak, slink, slip, slide, glide, tiptoe, sidle, edge

"he stole out of the room"

direct (a look) quickly and unobtrusively.

"he stole a furtive glance at her

But the fact remains stealing is stealing no matter how you try to justify

do it

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Re: How can Verizon be ok with stealing from their customers?
Tidbits
Sr. Leader

You were with them for 5 years like you said. They did it with minutes and they did it with texts. So now it matters?

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Re: How can Verizon be ok with stealing from their customers?
Tidbits
Sr. Leader

The problem you agreed with the terms. Ask a lawyer and they'll tell you it's not stealing because YOU agreed to the terms.

Re: How can Verizon be ok with stealing from their customers?
mama23dogs

IF you eat out and don't finish your drink, is that also theft?

YOu don't ask the restaurant for a refund for half a glass of wine or beer. 

Its not Verizons fault you didn't use up your data.

IF your plan is too large, you can select a smaller plan and budget your data so you don't go over.