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How can you be a phone company and NOT have 24-7 support?
LIVINGINVA
Newbie
‎04-13-2015 02:20 AM

My daughter's phone isn't working - it says "expired" - on the website it shows the phone and line as active.   I can't contact customer support because they don't have anyone available.  Seriously?  How can you not offer 24-7 support for phone lines?

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Re: How can you be a phone company and NOT have 24-7 support?
frommage
Contributor - Level 2
‎04-13-2015 03:18 AM

No phone company has 24 7 support.

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Re: How can you be a phone company and NOT have 24-7 support?
sprmankalel
Champion - Level 3
‎04-13-2015 01:49 PM

Your bill would be higher in order to have 24-7 support.

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