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How do I block all calls except those from trusted contacts?
MrMP
Novice

I have FamilyBase, and have set my daughter's phone up with specific trusted contacts.

I want to block all calls and texts, to and from her phone EXCEPT for calls/texts to/from the trusted numbers. (Basically, only allow texts/calls from a whitelist.)

I know I can set time restrictions that will block all calls/texts except trusted; the problem is this also blocks her cellular data, which I don't want.

Any suggestions?

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Re: FamilyBase: Block all calls EXCEPT trusted?
fernandobot
Sr. Member

work around is to set the limit on the phone calls and messages to their minimal value. so maybe set them to 1 minute and 1 text a month until you're ready to lift the restrictions

as you mentioned time restrictions will stop all service and trusted contacts are able to be reached regardless of limits or time restrictions.

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Re: FamilyBase: Block all calls EXCEPT trusted?
fernandobot
Sr. Member

work around is to set the limit on the phone calls and messages to their minimal value. so maybe set them to 1 minute and 1 text a month until you're ready to lift the restrictions

as you mentioned time restrictions will stop all service and trusted contacts are able to be reached regardless of limits or time restrictions.

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Re: FamilyBase: Block all calls EXCEPT trusted?
MrMP
Novice

@fernandobot: Thanks for your suggestion!

So, if I understand you correctly, in FamilyBase go to Controls > Usage Limits > Minutes and change it to as close to 0 as possible, and then also change Usage Limits > Messages and set that as close to 0 too?

And she'll still be able to call/text Trusted Contacts all she wants, right?

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Re: FamilyBase: Block all calls EXCEPT trusted?
fernandobot
Sr. Member

that's exactly it! I'm not sure that the Verizon site will allow a "0" value but yeah just enter in the minimum amount on each and you'll be set. just make sure you don't miss adding any trusted contacts!

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Re: FamilyBase: Block all calls EXCEPT trusted?
vzw_customer_support
Customer Support

We want to ensure all of your questions are answered. Please let us know know if your concerns have been resolved.
KleoL_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: FamilyBase: Block all calls EXCEPT trusted?
rschultz123
Member

absolutly useless. I need to block my grandma phone so that only family gets thru (the contact list), all others blocked on THAT phone but not othrt phones

Re: FamilyBase: Block all calls EXCEPT trusted?
vzw_customer_support
Customer Support

I'm sorry you're having trouble with FamilyBase/SmartFamily. I am here to help. Please tell me, what is make and model of your grandmother's phone? Have you made the change to the settings on SmartFamily?
https://www.verizonwireless.com/support/verizon-smart-family/

 

VanetrisC_VZW

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