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How do I complain to Verizon?
Azmat
Member

When I first started my plan with them, I told them that I do not want access to make international calls. Recently, however, one of my employees accidentally called internationally and it is charging me $81.67. They are charging me for a service I told them to cancel. I cannot find anywhere to complain other than here, so I'm writing here. Please help me find a proper way to complain and get my money back.

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Re: How do I complain to Verizon?
Tigerstep
Sr. Member

Why not take that amount from the employee who made the call? Not wanting international could have be mistaken for you didn't want an international package so it defaulted to pay as you go.

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Re: How do I complain to Verizon?
tegenegn
Member

On 01/06/2020 i visit verizon store, 6198M Little river Tpike, Alexandria, VA 22312-500, This store really Not Verizon company standard, Because one of Employee are he don't know how add Line and 2.30 hours standing in store. every minute he asked other employees. absolutely he need more training and skills, The store Manager her name is Kim she is not follow him and she contemted customers.     extermely i don't Like this Lady. i told her please some one help him, but she play game. if you want more information please call me :- 240-472-5436, thank you , T. Habtemichael

 

 

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