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How do I file a complaint against an employee of a local store?
JASPIT67
Newbie
‎10-12-2016 09:49 AM

I would like to know how to file a complaint against an employee who was very rude to me and my husband at our local store?

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Re: How do I file a complaint against an employee of a local store?
vzw_customer_support
Customer Service Rep
‎10-14-2016 09:56 AM

JASPIT67, we want you to have the best experience possible every time that you reach out to us. I'm disturbed to hear that you that this didn't happen for you at that store location. We can uplift your feedback to our leadership team for that area. Do you remember the name of the representative that assisted you at that store location? Which store did you visit? http://vz.to/1BnlKZ1


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Re: How do I file a complaint against an employee of a local store?
Mani4
Newbie
‎01-03-2022 11:54 AM

I have the same question! I visited the Metairie, Louisiana location on veterans memorial blvd. Her name is Neesha.

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Re: How do I file a complaint against an employee of a local store?
vzw_customer_support
Customer Service Rep
‎01-05-2022 12:02 PM

We're disappointed to learn of your experience at the Louisiana store location, Mani4. We want all interactions with us to be successful and enjoyable. Please tell us more about what happened. -Danielle

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