JASPIT67, we want you to have the best experience possible every time that you reach out to us. I'm disturbed to hear that you that this didn't happen for you at that store location. We can uplift your feedback to our leadership team for that area. Do you remember the name of the representative that assisted you at that store location? Which store did you visit? http://vz.to/1BnlKZ1
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We're disappointed to learn of your experience at the Louisiana store location, Mani4. We want all interactions with us to be successful and enjoyable. Please tell us more about what happened. -Danielle