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How do I get a supervisor to help?

I’m going on my 23rd person I’ve spoken to from Verizon and fourth supervisor who has yet to call me back, my bill went up $500 and I keep getting the runaround. Has anyone dealt with this has anyone been able to actually get someone at Verizon to help them or do I just assume that I’m messed up and VERIZON has the worst customer service of all time?

Re: How do I get a supervisor to help?
Customer Support

We always want you to know what's going on with your bill. We'd like to see what's happening. Let's get to the bottom of this and get it taken care of. Please send us a Private Note for assistance.