How do I get my voicemail notifications if I do not want visual voicemail?
scr33n_name
Newbie

I get no VM notifications and now have to dial *86 to listen to my VM instead of just pushing the voicemail icon, how do I remedy this?

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Re: How do I get my voicemail notifications if I do not want visual voicemail?
Ann154
Community Leader
Community Leader

Sign into your MyVerizon account online and go to your account features and see if you receiving visual voicemail. If so, go to the Blocks section and see if you can add the Block Visual Voicemail feature to your line. This is change your voicemail to the basic non-visual voicemail. If the block isn't available, then you will need to call customer service at 1-800-922-0204 from a landline or *611 from another VZW phone and request they add the Block Visual Voicemail feature to your line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I get my voicemail notifications if I do not want visual voicemail?
carment_vzw
Verizon Employee

scr33n_name-

It is important that your Voicemail notifications work at all times. I trust we can get this issue resolved. What make/model phone do you have? When did this issue begin?

CarmenT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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