How do I get voicemail to work correctly?
paproops
Newbie

Voicemail - when someone call my phone, they get a message that voicemail is not set up.  yet, if I call voicemail, I'm prompted for my password.  How do I get voicemail to work correctly?

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Re: How do I get voicemail to work correctly?
vzw_customer_support
Customer Service Rep

Paproops, having a working voice-mail is important when you miss calls. It sounds like yours isn't setup yet. You can do that by following the steps here >> http://vz.to/1NtCBiM Your default password is usually 1 plus the last 4 digits of your phone number. Please let us know if this works for you.


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How do I get voicemail to work correctly?
Ann154
Community Leader
Community Leader

Which phone model do you have? Are you using the basic non-visual voicemail or a visual voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I get voicemail to work correctly?
vzw_customer_support
Customer Service Rep

Paproops, having a working voice-mail is important when you miss calls. It sounds like yours isn't setup yet. You can do that by following the steps here >> http://vz.to/1NtCBiM Your default password is usually 1 plus the last 4 digits of your phone number. Please let us know if this works for you.


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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