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I have replaced a Verizon basic phone with a Verizon smart phone. My basic phone is on a "Pay-As-You-Go" plan with over a $300.00 credit balance. Yet Verizon been unable to tell me how I can get some usage of this credit balance. If I stop my Auto-Pay, I will lose the whole credit balance. Does anyone knows of some way I can get some usage of this credit balance??
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Lets get to the bottom of this, Eadur! I am confident that we can address your concerns. Is the current smartphone with prepay service as well? It is best to reach out to our Prepay team at 877-777-5759 for further assistance. Let us know if you have questions.
Thanl you,
LenaA_VZW
Follow us on Twitter @VZWSupport
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Lets get to the bottom of this, Eadur! I am confident that we can address your concerns. Is the current smartphone with prepay service as well? It is best to reach out to our Prepay team at 877-777-5759 for further assistance. Let us know if you have questions.
Thanl you,
LenaA_VZW
Follow us on Twitter @VZWSupport