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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I use Fios TV online?
ANTCOA91
Member

Whenever I sign in and go to the "Residential" part of the site, it logs me out, makes me log back in, but still will not let me use TV online. It's just a continuous process of being logged out and having to log back in.

P.S. I am trying to use it on my laptop, not the app on my phone. That doesn't work for me either

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Re: How do I use Fios TV online?
Ann154
Expert
Expert

Your question is not a Verizon Wireless issue. It is a landline Fios issue and would be better suited to be asked in the Residential forums. https://forums.verizon.com

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: How do I use Fios TV online?
Ann154
Expert
Expert

Your question is not a Verizon Wireless issue. It is a landline Fios issue and would be better suited to be asked in the Residential forums. https://forums.verizon.com

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I use Fios TV online?
ANTCOA91
Member

Thank you!

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Re: How do I use Fios TV online?
rcschnoor
Sr. Leader
Sr. Leader

Verizon Wireless and Verizon Fios are separate subsidiaries of Verizon and have separate logins for their services.

You would have to register on the Verizon Fios webpage in order to access their service. Your Verizon Wireless userid/password would not help you unless you registered with Verizon Fios under those same credentials.

Re: How do I use Fios TV online?
jav6
Leader

@The1simiss wrote:

I have Fios in my home, and I’ve just set this Acct up on my phone, but still can’t watch TV!


As was discussed earlier in this OLD thread, this is the VerizonWireless Community Forum, NOT Verizon FIOS.  If you want to get help regarding your FIOS service, post on https://forums.verizon.com .

...Just another VZW customer...trying to offer some assistance...
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