The contact info for Android applications is located on its Google Play Store listing. For Apple applications, the contact information might be buried in the settings for the application.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
TWO4SHE2C, unexpected charges are always a surprise as I've been in similar situations. I'll be glad to help so you're able to take the proper path in getting your refund. Just to confirm, what make and model device are you using? As Ann154 stated, the refund process works a little differently depending on the operating system. Was this charge billed to your Verizon Wireless account or a debit/credit card set up on the phone?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!