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How do i reduce the number of rings before voicemail answers
SGBrown
Member

12 rings are too many. I want 5.  How do I achieve this?

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Re: How do i reduce the number of rings before voicemail answers
tikibar1
Sr. Leader
Sr. Leader

It's set by the system at roughly 30 seconds and can't be changed.

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Re: How do i reduce the number of rings before voicemail answers
tikibar1
Sr. Leader
Sr. Leader

It's set by the system at roughly 30 seconds and can't be changed.

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Re: How do i reduce the number of rings before voicemail answers
vzw_customer_support
Customer Support

SGBrown,

 

I can certainly understand the need to modify the length of time for a caller to get to your voicemail inbox, and I'd be reaching out too if I were in your shoes. At this point in time, this functionality is a standard time-frame that can't be modified. Tikibar1 hit the nail on the head, being that the length of time a device rings, before forwarding to voicemail or the caller unavailable message, is approximately 30 seconds.

 

Do you have any questions on our findings?

 

 

Ryan_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do i reduce the number of rings before voicemail answers
Tonmajor
Member

I think pretty much everything can be adjusted with todays technilogy. Does anyone know how to reduce the number of rings or time before voicemail picks up? Its important!

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Re: How do i reduce the number of rings before voicemail answers
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: How do i reduce the number of rings before voicemail answers
vzw_customer_support
Customer Support

We apologize for the inconvenience, but the number of rings cannot be reduced. We will be standing by in case you have any additional concerns.~David

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