I can certainly understand the need to modify the length of time for a caller to get to your voicemail inbox, and I'd be reaching out too if I were in your shoes. At this point in time, this functionality is a standard time-frame that can't be modified. Tikibar1 hit the nail on the head, being that the length of time a device rings, before forwarding to voicemail or the caller unavailable message, is approximately 30 seconds.
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I think pretty much everything can be adjusted with todays technilogy. Does anyone know how to reduce the number of rings or time before voicemail picks up? Its important!
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We apologize for the inconvenience, but the number of rings cannot be reduced. We will be standing by in case you have any additional concerns.~David