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How do we let Verizon know about coverage gap?
Nachiketa
Member

There are gaps in Verizon coverage in Montgomery, NJ. Areas wherein there is no connection and it is as big as 4 mile. Painful when driving through it and on call. Is there a way to fix it?

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Re: How do we let Verizon know about coverage gap?
vzw_customer_support
Customer Support

We definitely than you for bringing this to our attention, and are here to help. The best way to remedy this situation is to reach out to us the next time you are in the area, so that we can have you run a few speed tests in the area as well as some troubleshooting. This will give us the information needed to submit a ticket to have our technicians take a look, and will help improve your signal depending on the cause of the issue. _VZW_AlfredoR

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Re: How do we let Verizon know about coverage gap?
Nachiketa
Member

Issue is that I don’t get network at all. Phone does not work in that area, how can I call in this case?

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