The store location at 831 Fort Salonga Road provided horrible service before and after Christmas, making me wonder why I would ever go to a Verizon Store again and just go to an Apple Store for my devices. For every error/mistake they made(there were multiple), I get told it was really my fault.
TIMMUT75-
It greatly saddens me to hear that your store experience was not as expected. We strive to provide the best customer service experience, so I greatly apologize for the store treatment. I have sent you a Private Message to personally assist and turn this experience around for you.
CarmenT_VZW
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